You are busy doing the work
A customer messages while you are in a treatment, on a job or driving between appointments.
Meet IvyAI, from Axis IT Services
Your business,
looked after.
IvyAI helps you reply to enquiries, organise bookings and keep customers updated while you get on with the work. If you need a better website too, we can build that as part of the package.
Owner approved
Built around your business
No complicated setup
9:41● ● ●
IIvyAIOnline
YOUR MORNING BRIEFING
Morning, Jo.
While you were busy, I looked after 6 new enquiries.
6replied to
3qualified
2need you
Needs your decisionNow
New appointment enquiry
Sarah needs help this week and has already shared the details you need.
IVY RECOMMENDSOffer Thursday at 10:00
Customer updatedJust now
The problem
Good businesses lose work
for very ordinary reasons.
The reply comes too late
By the time you get back to them, they have already contacted someone else.
Your evening becomes admin
Messages, bookings and follow-ups are waiting when the working day should be finished.
See it in action
One enquiry.
The whole journey.
Ivy handles the repetitive parts and brings you in when a decision needs your experience.
Instagram
A customer gets in touch
Hi, do you have anything available this week?
No missed message. No waiting until the evening.
→
Ivy replies
The useful details are gathered
Of course. I can take a few details so the team can help.
The questions change to suit the business and the enquiry.
→
Your decision
You get the short version
New enquiry readyDetails collectedThursday requested
You stay in control of bookings, prices and anything important.
What we build
Start with what
your business needs.
You do not need to replace everything you already use. IvyAI connects the useful parts and improves the gaps.
Your AI office manager
Ivy can respond to new enquiries, gather the right information, organise follow-ups and prepare the next action for you.
- Instant first replies
- Enquiry qualification
- Booking requests
- Owner approval
- Customer summaries
Your business
deserves a better
website.Book now ↗
deserves a better
website.Book now ↗
A website that does a job
If your current website is dated, confusing or nonexistent, we can build one that looks credible and turns visits into useful enquiries.
- Designed for mobile
- Clear services and prices
- Enquiries connected to Ivy
- Domain and launch support
IGWAFB@I
Connected to the places customers already use
Website, email, Instagram, Facebook, WhatsApp and calendars can all feed into one joined-up process.
Connections are chosen around your business and the accounts you already have. Made to fit
Not another
one-size-fits-all bot.
Ivy is taught how your business works, what you offer, when you are available and what always needs your approval.
Could this work for me?01Clinics and therapistsEnquiries, appointment requests and useful intake details
02Aesthetics and beautyService questions, lead follow-up and consultation requests
03Trades and home servicesJob qualification, urgent enquiries and diary requests
04Professional servicesNew lead capture, initial questions and organised handover
Built around trust
Nothing important happens behind your back.
You choose what Ivy can do automatically and what needs your approval. Start with everything checked by you, then hand over more only when you are comfortable.
See every actionA clear record of replies, decisions and updates
Set the boundariesYour availability, services, prices and rules
Keep the final sayBookings, quotes and sensitive decisions stay with you
Ivy activityToday
✓
Replied to new enquiryApproved automatically by your enquiry rule
•
Prepared appointment optionsWaiting for your approval
✓
Updated customer recordContact details and notes saved
1 decision waiting
Getting started
We build it with you,
not hand you another tool.
Show me how things work now
We look at where enquiries arrive, what takes your time and where customers are being kept waiting.
We build the first useful journey
One real process is set up around your services, tone of voice and boundaries.
You test everything before it goes live
You see both the customer experience and what lands with you. Nothing is switched on blindly.
We improve it using real feedback
Once it is helping, we add the next useful part. No long feature list and no unnecessary software.
I
A straightforward approach
Built for real businesses,
not technology demos.
I started IvyAI because small businesses should not need a full office team to give customers a quick, organised response. The aim is simple: take repetitive admin off your plate without taking control away from you.
Questions
The sensible things
you will want to know.
Will customers know they are speaking to AI?+
We will agree how Ivy introduces itself and make sure the experience is honest, clear and appropriate for your business.
Does Ivy make decisions without me?+
Only the decisions you have specifically approved. Important actions can always be held for your review.
Can it work with my existing website and calendar?+
Usually, yes. We start by checking the tools you already use and connect what makes sense rather than replacing everything.
What if I do not have a website?+
We can design and launch one for you, then connect its enquiries directly into your IvyAI workflow.
Is this only for trades?+
No. The system is built around the way your business handles enquiries, whether you run a clinic, aesthetics business, trade company or professional service.
Let us find the first win
What keeps following
you home from work?
Tell me which bit of customer admin takes the most time. I will show you what could be improved and what is better left alone.
Start a conversation